Customer ratings: Verizon 5G Home vs. T-Mobile 5G Home Internet
T-Mobile gets a slight edge on Verizon in some categories in our annual customer satisfaction survey, but both providers get top rankings.
In an upset victory against much bigger internet providers, T-Mobile swept to the lead in our survey this year, taking the lead ratings for price, customer service, and overall satisfaction. But Verizon is hot on T-Mobile’s heels, taking second place for overall satisfaction, tying with T-Mobile for speed, and taking first place for reliability.
You can’t fairly compare the two providers’ ratings because Verizon falls into a different category than T-Mobile. We ranked Verizon among national providers, and our survey covers all the provider’s services—including fiber internet as well as 5G home internet. On the other hand, T-Mobile offers only 5G home internet and no other residential internet type.
Even when you factor in these caveats, T-Mobile’s performance in the survey is unequivocally stellar—suggesting that customers are very happy with the carrier’s 5G internet services. Then again, Verizon’s performance in the survey is also top-tier. According to the people using these services, you can’t go wrong either way.
Related Post
What Channel is TV Land on DirecTV
Roomba Error Code 8
192.168.0.1 Refused to connect
Best Mesh Wi-Fi Systems in 2024,
Lifi Router Mount For Tplink Deco M5/P7 – Wall Mount For Tplink M5,P7 Mesh Routers (Pack Of 2) – Dual Band, Wi-Fi
25% Off ₹599.00 ₹449.00 (as of January 4, 2025 06:54 GMT +00:00 – More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
TP-Link Deco S7(1-Pack) AC1900 Whole Mesh Wi-Fi System Smart 1000 Mbps Router |Dual-Band with Gigabit Ports |1.2 GHz CPU |Work with Amazon Alexa |Robust Parental Controls|White
(as of January 4, 2025 06:54 GMT +00:00 – More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
TP-Link Deco S7 AC1900 Whole Mesh Wi-Fi System Smart Router |1900 Mbps Dual-Band with Gigabit Ports |1.2 GHz CPU |Work with Amazon Alexa |Parental Controls |Pack of 3| White
62% Off ₹26,999.00 ₹9,999.00 (as of January 4, 2025 06:54 GMT +00:00 – More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
TP-Link Deco M5 Whole Home Mesh Dual_Band 1300 Mbps Wi-Fi, Up to 2000 sq ft Coverage, Works with Amazon Echo/Alexa and IFTTT, Wi-Fi Booster, Antivirus and Parental Controls Router(1-Pack), White
(as of January 4, 2025 06:54 GMT +00:00 – More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)
Gadget Gear Metal Wall Mount Holder for TP-Link Deco X20 X60 X68 WiFi 6 Mesh WiFi (AX1800, AX3000, AX3600), Strong Metallic Wall Mount Holder Stand Bracket (Pack of 1)
40% Off ₹1,499.00 ₹899.00 (as of January 4, 2025 06:54 GMT +00:00 – More infoProduct prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product.)