Verizon vs. T-Mobile 5G Home Internet: Which Internet Provider Is Best for You?

T-Mobile gets a slight edge on Verizon in some categories in our annual customer satisfaction survey, but both providers get top rankings.

In an upset victory against much bigger internet providers, T-Mobile swept to the lead in our survey this year, taking the lead ratings for price, customer service, and overall satisfaction. But Verizon is hot on T-Mobile’s heels, taking second place for overall satisfaction, tying with T-Mobile for speed, and taking first place for reliability.

You can’t fairly compare the two providers’ ratings because Verizon falls into a different category than T-Mobile. We ranked Verizon among national providers, and our survey covers all the provider’s services—including fiber internet as well as 5G home internet. On the other hand, T-Mobile offers only 5G home internet and no other residential internet type.

Even when you factor in these caveats, T-Mobile’s performance in the survey is unequivocally stellar—suggesting that customers are very happy with the carrier’s 5G internet services. Then again, Verizon’s performance in the survey is also top-tier. According to the people using these services, you can’t go wrong either way.